IRS Fresh Start Hub

Fresh Start for Seniors and Retirees on Fixed Incomes

Last reviewed September 2026Reviewed by the tax professionals at Global Gate Tax Relief

Short answer

There is no IRS forgiveness program for seniors. The IRS can levy up to 15% (IRS.gov, 2026) of each Social Security retirement payment, but not SSI. For 2026, per IRS.gov, a payment plan or currently not collectible status can prevent or stop that levy, and low-income retirees can file an offer in compromise without the fee.

Key takeaways

  • The Federal Payment Levy Program can take up to 15% of Social Security retirement and survivor benefits; SSI, lump-sum death benefits and children’s benefits are not levied, and disability benefits have not been levied automatically since October 2015.
  • You get a final notice (CP91 or CP298) and 30 days to make arrangements before a Social Security levy starts; a payment plan or a hardship determination keeps you out of the program.
  • Currently not collectible status suits retirees whose income only covers basic living expenses, but interest and penalties keep growing and the IRS may review your finances later.
  • The IRS manual says not to levy a retirement account unless the taxpayer engaged in flagrant conduct, and not if the taxpayer depends on it for living expenses.
  • Low-income certification waives the $205 (IRS.gov, 2026) offer fee and the initial payment; for 2026 the limit is $39,900 (IRS.gov, April 2026) of income for a household of one.

Is there IRS tax relief just for seniors?

No. Age alone does not reduce or cancel a federal tax balance, and the IRS generally has 10 years (IRS.gov, 2026) from assessment to collect, whatever your age. What retirees do get is the same set of Fresh Start options as everyone else, applied to a financial picture that often works in their favor: fixed income, few assets outside the home and retirement accounts, and higher allowable expenses such as out-of-pocket health care.

Myth: The IRS forgives back taxes once you retire or turn 65.

Fact: No such rule exists. Balances are forgiven only through an accepted offer in compromise, or when the collection statute runs out. See what IRS tax forgiveness really means.

The options below are listed in the order most retirees meet them: the Social Security levy first, then the tools that stop or prevent it.

Your situation Option that usually fits What it costs
You can pay monthly from your pension or benefits Payment plan, often a Simple Payment Plan (formerly the streamlined installment agreement) if you owe $50,000 (IRS.gov, July 2026) or less Setup fee, waived for low-income direct debit plans; interest continues
Your income only covers basic living expenses Currently not collectible status No fee; interest and penalties continue
You can never pay the full balance Offer in compromise $205 fee, waived with low-income certification
Penalties make up much of the balance Penalty relief No cost to request

Can the IRS take your Social Security? How the levy works

Yes, through the Federal Payment Levy Program (FPLP), an automated match between the IRS and the Treasury’s Bureau of the Fiscal Service. The IRS can take up to 15% of each payment, or the exact amount owed if that is less. Per the IRS page on Social Security benefits in the FPLP (reviewed 7 April 2026):

Payment Levied through the FPLP?
Social Security retirement and survivor benefits (Title II) Yes, up to 15% of each payment
Social Security disability insurance benefits Not levied automatically since October 5, 2015
Supplemental Security Income (SSI, Title XVI) No
Lump-sum death benefits and benefits paid to children No
Federal employee retirement annuities, military retirement, Railroad Retirement Board benefits Yes, these are also in the program

The 15% is taken even if what is left is small: the IRS says the levy applies “regardless of whether or not the remaining benefit sent to you is less than $750.”

The warning you get first

Before a Social Security levy starts, the IRS sends notice CP91 or CP298, “Final Notice Before Levy on Social Security Benefits.” It gives you 30 days from the date of the notice to make arrangements to pay. Other federal payments are usually preceded by a final notice of intent to levy (CP90 or CP297); if your notice offers a Collection Due Process hearing, the request window is 30 days (IRS.gov, 2026). See our explainer for notice CP90.

How to stop or prevent it

  1. Respond within the 30 days. Call the number on your notice. The IRS says taxpayers are left out of the FPLP when they have “made alternative arrangements to pay” or “the IRS has determined you are in a hardship situation,” and also during bankruptcy or an innocent spouse claim.
  2. Set up a payment plan online or by phone if your budget allows a monthly payment.
  3. Ask for currently not collectible status if your income only covers basic living expenses, and be ready to document them.
  4. If the levy has already started, call the IRS at 800-829-7650 or 800-829-3903 (the FPLP lines on IRS.gov). By law (IRC 6343(a)(1)(D)) the IRS must release a levy it determines is “creating an economic hardship due to the financial condition of the taxpayer.”
  5. Get free help if you are stuck. The Taxpayer Advocate Service (877-777-4778 (IRS.gov, 2026)) handles cases where a levy causes hardship.

For a longer walk-through, including what happens to direct deposits, read can the IRS take my Social Security for back taxes?

Currently not collectible status for fixed incomes

For many retirees the realistic outcome is currently not collectible (CNC) status. The IRS manual defines the test simply: “A hardship exists if a taxpayer is unable to pay reasonable basic living expenses” (IRM 5.16.1). A retiree whose Social Security and small pension are fully used by housing, food, utilities, transportation and health care is the textbook case.

What the IRS needs

Expect a financial statement, usually Form 433-F or Form 433-A, with proof of income (benefit statements, pension statements), bank balances and expenses. The IRS compares your expenses with its Collection Financial Standards. Out-of-pocket health care costs, including Medicare premiums and prescriptions, are worth documenting carefully because they are often higher for older taxpayers.

What CNC does and does not do

  • It pauses most collection. The IRS says it has “temporarily suspended most collection activities,” and a hardship determination keeps you out of the Social Security levy program.
  • It does not forgive anything: “You still owe the full amount of your tax debt. It is not forgiven or cancelled,” in the IRS’s words.
  • Interest and penalties keep growing, and the reduced 0.25% (IRS.gov, 2026) payment plan penalty rate does not apply in CNC.
  • The IRS may keep future tax refunds, may file a Notice of Federal Tax Lien, and “may review your financial situation later.”
  • CNC does not extend the collection statute. If your finances never improve, the balance can expire at the collection statute expiration date.

Retirement accounts: levies, payment plans and offers

Can the IRS levy an IRA or 401(k)?

It can, but its own manual sets a high bar. IRM 5.11.6.3 tells collection employees to follow three steps: consider other property or a payment agreement first; do not levy a retirement account “if the taxpayer has not engaged in flagrant conduct”; and do not levy it if “the taxpayer depends on the money in the retirement account (or will in the near future) for necessary living expenses.” Examples of flagrant conduct include contributing to retirement accounts while knowing unpaid taxes were building, and a pattern of uncooperative behavior.

If a retirement account is levied, you do not owe the 10 percent additional tax on early distributions for the amount taken by levy, but the IRS notes there “may, however, still be income tax owed for the amount withdrawn.”

Retirement income in a payment plan

For a non-simple payment plan or CNC, pensions, annuities, Social Security and required minimum distributions count as income on the financial statement. For a Simple Payment Plan no financial statement is needed at all, so the question never comes up.

Retirement accounts in an offer in compromise

An offer is priced on your reasonable collection potential, and retirement accounts can be part of it. IRM 5.8.5.10 draws a line by age and need:

Your situation How the IRS usually treats the account
Not retired and not close to retirement As an asset: “the cash value less any tax consequences for liquidating the account and early withdrawal penalty, if applicable”
Retired, or within one year of retirement, and the income is needed for necessary living expenses As income instead of an asset: “the plan may be considered as income”

That distinction can change an offer a lot: an account counted as income adds only the part not needed for living expenses, multiplied by 12 (IRS.gov, April 2026) or 24 (IRS.gov, April 2026) months, rather than its full net value. Our offer estimator shows how the pieces fit, and the free IRS Pre-Qualifier gives a first answer.

Low-income rules that help retirees

Two IRS low-income rules matter most on a fixed income:

  • Offer in compromise low-income certification. Individuals whose income is at or below the Form 656 chart do not send the $205 application fee or the initial payment, and do not make payments while the offer is reviewed. The 2026 chart (Form 656-B, Rev. 4-2026 (IRS.gov, 4-2026)) sets $39,900 for a household of one and $82,500 (IRS.gov, April 2026) for a household of four in the 48 contiguous states and D.C., with higher limits in Alaska and Hawaii. You compare the chart with the adjusted gross income on your latest Form 1040, or your gross monthly income times 12. Certification waives the fee, not the math: the offer must still reflect your ability to pay.
  • Payment plan user fees. If your adjusted gross income is at or below 250% (IRS.gov, 2026) of the federal poverty guidelines, the setup fee for a direct debit plan is waived (IRS.gov, 2026), and the fee for other plans is $43 (IRS.gov, 2026), which may be reimbursed. See what Fresh Start relief costs.

Filing still comes first. Every option requires all required returns to be filed. Retirees who stopped filing because their income seemed too low should check whether a return was required. The IRS’s free Tax Counseling for the Elderly program focuses on taxpayers “60 years of age and older, specializing in questions about pensions and retirement-related issues.”

Free help for seniors, and when to pay for it

Most retirees with a straightforward balance never need to pay anyone:

  • Tax Counseling for the Elderly (TCE) and VITA prepare returns for free, including catch-up returns.
  • Low Income Taxpayer Clinics “can represent you before the IRS or in court on audits, appeals, tax collection matters, and other tax disputes,” for free or a small fee, if your income and the amount in dispute are within their limits.
  • The Taxpayer Advocate Service (877-777-4778) helps when a levy or an IRS delay causes hardship.
  • The IRS itself at 800-829-1040 (IRS.gov, 2026) or the number on your notice, and the Online Payment Agreement for plans.
Watch for scams aimed at retirees. The IRS generally makes first contact by mail, and no legitimate company can promise to erase a balance. The FTC advises walking away from any company that wants its whole fee before doing any work. See how to tell whether Fresh Start help is legitimate.

Paid help is more likely to be worth it when there is real money at stake beyond the benefit check: an offer involving a home or sizable retirement accounts, a threatened levy on an IRA, a revenue officer, or several years of unfiled returns. If a relative is helping, the right paperwork is Form 2848 for a representative who is an attorney, CPA or enrolled agent.

Frequently asked questions

Yes. Through the Federal Payment Levy Program the IRS can take up to 15% of each Social Security retirement or survivor payment. It does not levy SSI, lump-sum death benefits or children’s benefits, and it has not levied disability benefits automatically since October 2015. You get a final notice and 30 days to make arrangements first.

Sources

  1. IRS: Federal Payment Levy Program (reviewed 30 Apr 2026)
  2. IRS: Social Security benefits eligible for the FPLP (reviewed 7 Apr 2026)
  3. 26 U.S.C. 6343, Release of levy
  4. IRS: Temporarily delay the collection process (CNC, reviewed 13 Jul 2026)
  5. IRM 5.16.1, Currently Not Collectible (3 Mar 2025)
  6. IRM 5.11.6, Notice of Levy in Special Cases (5.11.6.3, retirement accounts)
  7. IRM 5.8.5, Financial Analysis (5.8.5.10, retirement plans)
  8. IRS: Offer in compromise (reviewed 27 Aug 2026)
  9. IRS Form 656-B, Offer in Compromise Booklet (Rev. 4-2026)
  10. IRS: Payment plans; installment agreements (reviewed 13 Aug 2026)
  11. IRS: Collection Financial Standards
  12. IRS: Free tax return preparation for qualifying taxpayers (TCE, reviewed 23 Sep 2026)
  13. IRS: Low Income Taxpayer Clinics (reviewed 2 Apr 2026)
  14. FTC: Tax relief companies

We check every figure against IRS.gov and log changes on the key figures page.

Want a professional to look at your options?

Free consultation, no obligation. If we take your case, the flat fee is quoted upfront before any work begins. If you can handle it yourself through IRS.gov, we will tell you. No outcome is guaranteed.

Request a free consultationCall 1-877-800-8180

This page is general information about IRS rules, not tax or legal advice for your situation. IRS figures change; each one links to its official source and the date we last checked it.