Updated September 2026
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They promise results before seeing your finances
A company that says you “qualify” for a program, or that it can settle for a fraction of what you owe, before it has seen your income, expenses and IRS transcripts is guessing or selling. The FTC’s August 2026 alert says to ignore those promises: only the IRS (or your state tax agency) decides what you qualify for, and no company can guarantee a particular result because every taxpayer’s situation is unique.
An honest firm will tell you what it needs to review first and what could make the answer “no.”
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They want the whole fee before doing anything
The FTC’s advice is blunt: “Don’t do business with anyone that tells you to pay their whole fee upfront. If they say that, walk away.” Its consumer guide also warns about pricey monthly “maintenance fees” that add up while a case drags on.
- Ask for the total cost in writing before you sign.
- Ask what is billed when, and what the refund policy is.
- Ask whether fees can rise mid-case.
A written fee agreement protects you if the company later claims more work was needed. Our tax relief fee guide explains common pricing models.
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They push an offer in compromise on everyone
Aggressive or misleading offer in compromise marketing, so-called “OIC mills,” is item 12 on the IRS’s 2026 Dirty Dozen list (IR-2026-30, March 2026). The IRS says these outfits often overpromise results and charge high fees to taxpayers who don’t qualify.
You can check yourself for free: the IRS Offer in Compromise Pre-Qualifier estimates eligibility in minutes. If a company recommends an offer when the tool says you can pay in full, ask why. Our offer in compromise page explains how the IRS calculates an acceptable amount.
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Nobody licensed will actually handle your case
Per IRS.gov, only enrolled agents, CPAs and attorneys have unlimited representation rights before the IRS, meaning they can represent you in collection matters, audits and appeals. Salespeople and “case advisors” cannot. Ask for the name and credential of the person who will sign your Form 2848, then verify it:
- Enrolled agent: use the IRS Office of Enrollment contact form (the IRS aims to answer within 72 hours).
- CPA: your state board of accountancy.
- Attorney: your state bar.
If the company can’t or won’t name that person, treat it as a warning sign.
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Their credentials don’t check out in IRS lookups
The IRS Directory of Federal Tax Return Preparers with Credentials and Select Qualifications lists attorneys, CPAs and enrolled agents who hold an active PTIN. It isn’t complete: the IRS FAQ explains that preparers can opt out, so a missing name is a reason to ask, not proof of fraud. Because it lists only credential holders with an active PTIN, a representative who doesn’t prepare returns may not appear.
Also search the IRS Office of Professional Responsibility disciplinary look-up, which lists censures, suspensions and disbarments from practice before the IRS for Circular 230 misconduct over the last 25 years.
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They avoid putting authority on paper
A real representative files Form 2848, Power of Attorney and Declaration of Representative. IRS.gov says the person you authorize must be eligible to practice before the IRS, and the form lets that person receive and inspect your confidential tax information. A company that works “informally,” won’t say who signs the 2848, or won’t show you what it filed may not be representing you at all.
The FTC notes that some tax relief companies never even send paperwork to the IRS. Ask for copies of everything submitted in your name.
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The “IRS” calls and demands payment now
IRS impersonation by email, text and phone takes the first two spots on the 2026 Dirty Dozen list. IRS.gov says the IRS does not call to demand immediate payment by prepaid debit card, gift card or wire transfer, does not threaten to have you arrested, and does not demand payment without giving you a chance to question or appeal the amount. It generally mails a bill first.
Hang up and check your balance in your IRS Online Account or at the number on a real notice. The IRS says scammers also threaten to revoke driver’s licenses, business licenses or immigration status, and the real IRS does not make those threats.
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They ask you to pay the IRS through them
The IRS tells taxpayers to make payments to the “United States Treasury,” using the methods listed at irs.gov/payments. Your tax payments should go straight to the Treasury, not into a company’s account for “forwarding.”
Keep your fee to the firm and your payments to the IRS separate, and keep proof of every IRS payment. Your IRS Online Account shows payments the IRS has actually received, so you can confirm that money reached the Treasury. If you can’t pay in full, the IRS lets individuals set up many payment plans online without a middleman.
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Their mail looks like a government notice
Some firms send letters designed to look official, with deadlines and warnings about property seizure. An August 2026 FTC consumer alert describes a nearly $10 million settlement with the owners of American Tax Service, which, according to the FTC, mailed letters impersonating the government and led people into sales calls with false promises.
Real IRS notices carry a notice or letter number and point you to IRS.gov. If a letter asks you to call a private company, it is advertising, however official it looks. You can confirm any real balance in your IRS Online Account. Compare it with our IRS notice library.
Free help before you pay anyone
Many taxpayers can set up an IRS payment plan online on their own. If you have a modest income, a Low Income Taxpayer Clinic may represent you for free or a small fee, and the Taxpayer Advocate Service (877-777-4778) helps when an IRS problem is causing financial hardship or normal channels have failed.
Where to report a tax relief scam
- Tax relief companies: the FTC at ReportFraud.ftc.gov.
- IRS impersonation calls or letters: TIGTA.
- Misconduct by a tax professional: the IRS complaint process described on its choosing a tax professional page.
If you decide to hire help, our questions to ask a tax relief company give you a script, and our comparison of tax relief companies shows the criteria we use. Global Gate Tax Relief also offers a free consultation at 1-877-800-8180.
Frequently asked questions
This page doesn’t give a legal answer on that. What the FTC says in its consumer guidance is practical: don’t do business with anyone who tells you to pay their whole fee upfront. Ask for the full price, the payment schedule and the refund policy in writing.
Per IRS.gov, submit the Office of Enrollment contact form and choose “I am requesting information about an enrolled agent.” You can also search the IRS Directory of Federal Tax Return Preparers, which lists credentialed preparers with an active PTIN.
No company can promise that. Some IRS actions do pause collection, such as a timely Collection Due Process hearing request or a pending installment agreement request, but the IRS decides the outcome. The FTC specifically warns about companies that promise to stop back-tax collection.
Report it at ReportFraud.ftc.gov, contact your card issuer or bank about the charge, and check your IRS Online Account to see whether anything was actually filed for you. Then deal with the IRS balance directly or through a verified representative.
Related guides and services
Sources
- FTC: Trouble paying your taxes? (tax relief companies)
- FTC consumer alert: Struggling with tax debt? Here’s what to know (Aug 2026)
- IRS IR-2026-30: Dirty Dozen tax scams for 2026
- IRS: Offer in Compromise Pre-Qualifier
- IRS: Understanding tax return preparer credentials and qualifications
- IRS: Directory of Federal Tax Return Preparers
- IRS: FAQs on the preparer directory
- IRS: Verify the status of an enrolled agent
- IRS: Search for disciplined tax professionals
- IRS: Choosing a tax professional
- IRS: How to know it’s really the IRS calling or knocking
- IRS: About Form 2848
- IRS: Payment plans (installment agreements)
- IRS: Low Income Taxpayer Clinics
- FTC: ReportFraud.ftc.gov
- TIGTA: Report crime or misconduct
Not sure which option fits?
Talk it through with a licensed tax professional. The consultation is free and there is no obligation.
This guide is general information, not tax or legal advice. Tax rules and IRS procedures change; check the linked IRS sources or speak with a licensed professional about your situation. Individual results vary.